MVP B2B SaaS Onboarding UX Design | Relay
A user signs up. Then you hand them a setup wizard.Connect this. Define that. Build a workspace.
Five steps before they see a single thing the product does for them.
That gap — between signup and proof — is where activation goes to die.
You're asking for trust you haven't earned yet.
We redesigned this workflow tool's onboarding around one rule: show it working before you ask for setup. Pick a source, and the product runs on your real conversations in seconds. The "aha" lands first. The configuration follows.
Proof before setup. That principle holds for any product fighting first-session drop-off.
That's the kind of activation problem we solve at Filllo.
